Can artificial intelligence surpass the creator? Start

By the nature of my work with 1C, I am far from artificial intelligence technologies, although I have a feeling that the main activity of a 1C programmer is to teach the program to correctly transfer data from the back office to register movements and postings for accounting. Not Machine learning, but something similar – maybe someday it will fit into a neural network? Explaining 1C in her language is also training, but she herself cannot learn. In the meantime, you have to solve more mundane tasks with large amounts of data like this

On the other hand, when you often encounter manifestations of AI, they begin to enrage. Until now, there has been some tolerance for contact center bots, or public services bots – these are just the first steps, just the beginning. However, Rostelecom has surpassed everyone. The story is banal – connecting to the Internet in an apartment building.

Rostelecom often uses xPon technology on fiber and pulls it directly to the apartment. Even if a category 5 twisted pair cable is stretched out of the apartment, xPon has to be connected to Ethernet through what they call an “optical modem”. Therefore, various questions arise for the support line. Communicating with the support lines of large companies, one gets the impression that their main task is not to bring the client to direct communication with a knowledgeable specialist, but to bring him to white heat.

What are only three switches in Rostelecom worth, where each specialist asks again for the application number and all the data. “Calm, only calm” as Carlson said. And when communication is interrupted in mid-sentence, naturally no one calls back. For backbone companies, this is normal: If the mountain does not go to the client, the client goes uphill or into the forest.

Now there is nowhere to write – there are chat bots with AI around, instead of the usual mail. Let’s go

The creators taught the bot not to give up: Well, what does he want? So that I can answer in a language he understands? And I know what phrases he reacts to? Somewhere I read “In order for two AI systems to communicate, they must have a common amount of information.” This is clearly not the case. Okay, I write at random and bingo.

– He kicked the right place. I indicate we go further

True, here the Turing test is already close to success – it is not clear where the robot is and where the person is. Notice how the AI ​​refers to the person – “you” with a small letter. It’s not his fault, that’s how they taught him.

And again and again – many many more times. The Turing test is formulated as follows

“A person interacts with one computer and one person. Based on the answers to the questions, he must determine with whom he is talking: with a person or a computer program. The task of a computer program is to mislead a person into making the wrong choice.”

. Isn’t it almost an AI victory?

Oh, how, Rostelecom has the right to apply from whoever needs it. SkyNet will not break through, and that’s good. Double authentication multiplied by the number of times, already double authentication to the power of N

After the presentation of personal data in accordance with the law on personal data, substantive answers went

In general, progress is on the face, there was one application, and now there are two

You know, I’m 100% sure that Rostelecom has Process management, Agile, DevOps, testing, a dream team, and a lot of things we don’t know about. And the result – with the help of AI, we received a new application, and live communication by phone before that with three switches ended in a disconnection without a call back from Rostelecom. Has AI surpassed the call center? Of course, he did not give up and brought the task to a specialist.

Will the specialist bring the problem to a solution? Intrigue huh?

Do you feel like destroying AI right now in the bud? I think yes – because we do not have so much time in life to be slaves of AI, because it surpasses its teachers.