Stage OPE, OE – documentation for the customer
In this article we will look at what we can provide to the customer as a completion of our work at the stages of “pilot operation” and “trial operation”.
For your attention, I provide an example of a document (template) in which questions and new requirements for the project are recorded.
List of questions and new requirements for the “Name” system during the assessment period.
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During the period from (date of start and completion of work) (location), a trial operation of the information security system of the information system (hereinafter referred to as SZ) was carried out.
During the trial operation the following work was carried out:
– setting (configuring) IS;
– setting up the SZ in accordance with the technical specifications;
– trial operation of the plant in accordance with the developed trial operation program.
Participants
List of users participating in trial operation:
Full name | Signature | date |
---|---|---|
Trial operation lasted (specify duration). The following questions and comments were recorded and processed:
Table 1 – List of questions and comments to the system during the OE.
date | Account number | Component, functional block | Description of the issue, comments | Answer provided | A priority (one of the values: High, medium, low) | Status (resolved/undecided) | Issue processing date | Full name responsible person | Notes |
---|---|---|---|---|---|---|---|---|---|
03/24/2023 | 466046 | Working with files | How to deal with duplicate contacts? | Short | Solved | 03/30/2023 | … | … | |
03/24/2023 | 466040 | Working with files | 03/30/2023 | … | … | ||||
… | … | … | … | … | … | … | … | … |
Also, below in Table 2 is a list of new improvements:
date | Account number | Component, functional block | Requirement Description | A priority (one of the values: High, medium, low) | Status (registered/hired/done/rejected) | Implementation date | Full name responsible person | Notes |
---|---|---|---|---|---|---|---|---|
03/24/2023 | 466046 | Working with files | Add a transition button to the customer card from the contact person card. | Short | Registered | 03/30/2023 | … | … |
03/24/2023 | 466040 | Working with files | 03/30/2023 | … | … | |||
… | … | … | … | … | … | … | … | … |