What is “digital transformation” in business jargon

The IT industry is changing rapidly. Almost every year new concepts, concepts, trends, new terms appear. Then they disappear or are replaced by other words that denote a slightly new concept. This is a normal process, because the reality around is constantly changing – and the language reflects these changes. Hence the new words.

For example, PDAs have become smartphones, mainframes have become servers, emigration has become a relocation, and leading programmers have become team leads. Although these are close concepts, the context, meaning and essence of the words have changed. Reality has changed. The same thing happened with the “system administrator”, who expanded his qualifications – and became a “devops” (with a salary increase, of course).

In recent years it has become fashionable to talk about digital transformationabbreviated as DX. What has changed compared to the past decades of business automation, why was a new term and a strange abbreviation born?

Judging by
Google TrendsDX’s popularity began to rise around 2014 and has now peaked.

Business Digital Transformation

is the integration of digital technologies into all areas of the enterprise, which radically changes the way we work and serve customers.

If we recall the history, then the introduction of IT into business processes has been continuous since the middle of the 20th century. Here is just a small list of technologies, each of which has made a mini-revolution in the activities of ordinary companies and offices:

  • Mainframes
  • Personal computers
  • Spreadsheets
  • Text editors
  • Printers
  • Faxes
  • Email
  • Web sites
  • Cloud technologies
  • SaaS
  • Smartphones
  • Electronic document management, digital signatures
  • Biometrics, cryptography

… and so on, ad infinitum.

These “mini-revolutions” go on continuously and do not stop nevermerging into an endless continuous process, because scientific and technological progress is endless by definition.

And now we use the term “digital transformation” (DX), suggesting the introduction of digital technologies “in all areas of business.” Including in those areas that were not previously covered by the “figure”.

How is it different from previous stages of automation? It’s simple new stage process that has been going on since the middle of the last century. This new stage has new attributes – technologies and concepts that have emerged in the past few years, including:

… and other technologies for modern business automation.

Roughly speaking, if digitalization and business automation uses the above technologies and concepts, then it will be a “full-fledged DX”, that is, “digital transformation” in business jargon.

GlobalSign sees its mission in ensuring the security and effectiveness of digital transformation in any form.

PKI (Public Key Infrastructure) is a common method for securing digital assets and a critical element of any DevOps models.

Requesting a certificate from a certification authority (CA), obtaining it, manually installing it, and subsequent management steps is a slow process hidden from monitoring. Sometimes DevOps teams lower the security bar by using weaker cryptography or self-signed certificates from a homegrown PKI system that doesn’t meet industry requirements. In doing so, they put their organizations at risk. For engineers, the best way to secure their containers and code is with PKI certificates from accredited trusted global CAs.

Platform Atlas from GlobalSign to manage a large volume of PKI certificates at scale fits perfectly with the philosophy of business automation. Organizations can automate the request and installation of trusted certificates in CI/CD pipelines. This will ensure security for all DevOps operations.

In a sense, Atlas is security system for business process automationthat is, for digital transformation.

Auto Enrollment Gateway

Auto Enrollment Gateway by GlobalSign (AEG) is a fully automated PKI management solution that provides scalability in today’s mixed enterprise environment. The latest versions of this tool provide a direct gateway between Atlas and the Active Directory system within a company, effectively reaching all devices on the corporate network.

They say that DevOps is just automation tools. Many organizations claim to have “implemented DevOps” when in fact, some teams have automated certain stages of software delivery. But automation is just one component, albeit an important one. The company must also adapt its culture and processes (including inherent security practices) to ensure that the entire system is coherent.

One of the biggest challenges is not just automating critical PKI services, but including PKI as an integral part of all stages of development and actual operation of systems, where applicable.

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