How to prevent your team from burning out because of the customer

Actions in case of conflict: if it is no longer possible to shrink, we tell the customer that either we are putting together another MVP, or nothing will work out.

What not to do: accepting that you will somehow speed up and come up with something along the way. Let's be honest – this is unlikely to happen.

Realize what will happen if you give up without a fight:

1. The team will begin to overwork, dissatisfaction will increase, and with it the desire to look for work elsewhere.

2. By agreeing to impossible conditions, you risk looking like a less than competent leader who caves to pressure without understanding the consequences.

3. Dangerous precedent: If the customer understands that you can be put under pressure and you agree, he will use this method again and again.

Main idea: we live in the real world and in order to meet deadlines, just desire is not enough, you need to find ways and sacrifice something. Your job is to find these ways, but if they are not there, the customer must accept the fact that it is impossible to speed up that much.

Afterword

The customer’s task is to complete the project in the minimum time and budget, while cramming in maximum content.

Your task is to achieve the goals of the project without ruining the team and yourself.

You will certainly experience pressure and manipulation from the customer and stakeholders due to diverging interests. It happens differently in different companies. I have repeatedly seen cases when it came to shouting and insults, and I even experienced similar pressure myself.

It's really not easy, but you can get through it, remember what's behind you Moscow a team that will have to do everything with you that you promised due to feelings of fear and guilt.